IELTS letter, topic: a complaint about a rental car (from Ace the IELTS book)

This letter was written on a topic from “Ace the IELTS” book (page 40, reprinted with permission). You should spend about 20 minutes on this task. You rented a car from Car Rental Company. The air conditioner has stopped working. You phoned the company a week ago but it still has not been repaired. Write […]